Services

Repairs:

OFITE employs experienced personnel to service and repair equipment manufactured by us, as well as other companies. You will find our turn-around time for repairs to be far quicker than our competitors, and our quality cannot be matched.

To help expedite the repair process, OFITE requires a Repair Form be sent in with all equipment shipped to us for repair. Please be sure and include your name, company name, phone number, email address, description of work to be done and a shipping address for returning the equipment.

Warranty repairs require a Return Material Authorization (RMA) number. To request an RMA number, submit this form.

Please ship your equipment (with your RMA number for warranty repairs) to the following address:

OFI Testing Equipment, Inc.
Attn: Repair Department
11302 Steeplecrest Dr
Houston, TX 77065
USA

OFITE also offers competitive service contracts for repairing and/or maintaining your lab equipment, including equipment from other manufacturers. For more information about our technical support and repair services, please contact techservice@ofite.com.

For the convenience of our international customers, we also have authorized service centers located around the world to help with sales and service issues. Below is contact information for each location:

Argentina

GC Tech Supplies, SRL.

Contact: Gustavo J. Rubiño

España 2154, Fcio. Varela.

Buenos Aires, B1888GHQ. Argentina

Phone: +54 11 411.54004

email:

gustavo@gcts.com.ar
juanignacio@gcts.com.ar
bautista@gcts.com.ar

Australia

Mud Logic Pty Ltd

Contact: Geoff Wood

40 Mordaunt Circuit Canning Vale W.A. 6115

Tel: 9456 1366

Mobile: 0430 490 390

Fax: 08 9457 8200

email: geoff@mudlogic.com.au

Brazil

IWS Brasil

Address: Av. Pedro Calazans N. 978. S/05. Aracaju/Sergipe. Brasil 49055-520.

Contact: Sergio Pessoa

email: sabp@iwsbrasil.com

Phone: +55 21 99942-4216

China

OilLab (Wuhan) Technology Co., Ltd

A1207, Zhongshang Plaza

No. 7 Zhongnan Rd, Wuchang Dist

Wuhan 430071, China

Contact: Xiaolin Lee

Phone: +86-13545298438

Email: xiaolin.lee@foxmail.com

Web: www.oillabtech.com

Colombia

Caracterización de Partículas Ostos y Ostos LTDA.
Av. Calle 24 # 95A-80 Etapa 1 Of. 709 (Ed. Colfecar).
Tels. +573165218316 y +5714138250
email: marco@cparticulas.com
Bogotá - Colombia.